@book{5320,
	author = {Juran, Joseph M.,  and Gryna, Frank M.},
	title = {Análisis y planeación de la calidad : },
	publisher = {McGraw-Hill, },
	year = {1995.},
	address = {México ; Santafé de Bogotá : },
	edition = {3a. ed. preparada por Frank M. Gryna.}
}